FAQ

Delivery time

Batteries are made to order, with estimated delivery time 6 working days. Stocked cells and accessories are despatched the same day and estimated to arrive within 2 working days

 

Returns & Refunds

If a product is unsatisfactory, please return within a month for a refund.

Warranty

All our products, whether we make them or not, are backed by our one year warranty.

Service

We endeavour to make our service personal, quick and efficient. If you have any questions, please do not hesitate to contact us.

 

Component sources

Acrylic, Aluminium - UK

ABS boxes - Germany

Cells, BMSs, Connectors, Chargers - China